Jobs - ATIK Hull

Senior Supervisor

Date posted: 19/03/2019

Closing date: 31/12/2019

Premier nightclub in the centre of Hull requires a friendly, outgoing, and honest person to help drive standards and sales, and to ensure the customer receives the highest quality of service at all times.

The role is part-time, late nights including weekends and bank holidays.

ATIK was the winner of HullBid 2018 Excellence in Customer Service Award; finalist in the Publican Awards 2019 Best New Venue Category; and is operated by the Deltic Group, winner of Best Late-Night Operator at the Publican Awards 2019.

As such, this is an ideal opportunity for someone looking to further their career in the hospitality or night time economy sector.

 Candidate specification:

  • Previous experience at a supervisor or higher role in licensed premises or hospitality.

  • Excellent customer service and problem-solving skills

  • Be well presented and able to communicate effectively at all levels

  • Have a track record of high standards, motivating teams, and leading by example

  • Have a strong work ethic, be self-motivated, and able to provide suitable work references.

 Duties to include:

  • Maintain high standards of hygiene, health and safety

  • Maintain strict stock and financial control

  • Build and maintain staff morale and excellent working relationships with crew and managers

  • Ensure excellent front of house service; allocate and support staff throughout the shift to maintain speed of service and cleanliness of venue.

  • Ensure staff and supervisors meet the standards of the bars; address and correct bad practice where need be.

  • Provide supervision and assist in the timely and accurate completion of tasks

  • Identify problems as they arise, resolving them where possible and appropriate, and reporting them as necessary

  • To follow all till and cashing up procedures and ensure all staff and supervisors are following these correctly

  • Assist in the induction, training, and development of crew members

  • Ensure all work is completed to a high standard.

  • Provide cover in other areas of the business as necessary

  • Become proficient in all back of house programs, policies, and procedures.

Apply now

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