Will I be asked for ID?
We operate a 100% ID policy.
What forms of ID can I use?
We will only accept a UK photo card driving licence, passport, or PASS identification card bearing the PASS hologram. In conjunction with local authority guidance, we operate an ID seizure policy whereby any false ID will be confiscated and handed over to the police. For more information on The National Proof of Age Standards Scheme (PASS) please visit their website at www.pass-scheme.org.uk.
What is your Dress Code?
We know this is a difficult rule to set, which is why we try and keep it as simple as we can.
We ask that our customers arrive smartly dressed and keep it stylish, fashionable and fresh but we do make a decision on an individual basis. We work hard to make sure ATIK looks ready for you to party so we ask that you do the same.
We advise against wearing sports or gym style trainers, however we do accept some pumps like Converse and Vans.
We can’t make promises over the phone or by email – it’s just too tricky, so come down on the night and if you look the part then you shouldn't have a problem.
Remember: Dress to impress!
Will I be refused entry?
The club's management reserves the right to refuse admission. If you’re old enough, look the part and act the right way then you’ll be welcomed to the club. The Deltic Group encourages people drink responsibly, so we reserve the right to refuse admission or service to customers who are, or appear to be, intoxicated.
Will I get a refund on prepaid tickets/packs if I have been refused entry?
All tickets & packages are non-refundable. In specific circumstances you may be able to obtain a refund through Deltic’s customer services team at the discretion of the club’s management. Requests should be sent to email@example.com, where you can expect a reply within 48hrs. Please note that refunds are issued to the credit/debit cards used for payment and can take up to 10 working days to process. Please note that cheque payments can take up to 15 working days to process.
Will I be searched?
ATIK operates a 100% search policy. Upon arrival at the venue, you will be handed a black tray by a member of staff or door staff. You will be required to empty the contents of your pockets into these black trays, bags can be placed into the tray.
You will then be asked by a member of the door staff for a suitable form of ID - Passport, Driving Licence or a Young Scot Card with an up to date photo and a holographic pass logo. Once your ID has been checked by a member of our door staff, the black tray will be placed on one side and you will need to go through the security arches.
Once you have emptied the black tray of your belongings and the door staff have given you the all clear, you can then proceed to the cash desk and enjoy your night out with us.
I’ve sent the club a message via the Contact Us form, when can I expect a reply?
As a nightclub our office hours can differ from a typical 9-5 business. We do our best to reply to customers within 24 hours. Some instances by their very nature require investigation and may take a little longer. If you have any concerns, please give the club a call on the telephone number provided in the Contact Us link.
I’ve left an item in the club, what do I do next?
If an item is found in the club or left in the cloakroom and not collected we’ll endeavour to store the item until it is claimed, within a reasonable timeframe. If you’ve lost an item please send us a message via the “Contact Us” link with as much detail about the item as possible, where it was left (if you’re aware) and when. The more detail you give us the easier it is for us to attempt to locate your item.
Do I need cookies enabled to use your websites?
How do I enable cookies?
It depends on which browser you use. Here are some links to help out with the most common web browsers:
Internet Explorer: http://windows.microsoft.com/en-GB/windows-vista/Block-or-allow-cookies